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FAQ
You can find more information on our FAQ page.Is Agapé Studio jewelry waterproof?
Our jewelry is completely waterproof, so you can swim and shower with it and wear it to your heart's content.
How does your warranty work?
We cover all defects for 2 years against oxidation and gilding defects. We will fix your jewels in our Parisian workshop for free if there is any issue with it.
How to take care of Agapé Studio jewelry?
We use the finest, most noble materials that guarantee shine like the first day you bought your Agapé Studio jewelry. However, everything needs a bit of care to sparkle longer. You cna find more tips to show love to your jewelry on our FAQ page
What is your shipping policy and cost?
We deliver worldwide, for free! We ship from France using postal services, and all our parcels have a tracking number. In order to track your parcel, you can use the tracking number we provided you with your national post tracking service.
What is your return policy?
We allow returns, no questions asked. If you change your mind, you can quickly return our jewelry within 15 days after receiving it, according to tracking information. If you have more questions regarding the process, feel free to reach out.
What type of payment do you accept?
We accept payments through bank cards and Paypal in 140+ currencies using Shopify Payments, recognized international payment system. Charges are in the local or preferred currency.
How is Agapé Studio jewelry ethical?
Our jewelry uses sustainable gold (repurposed and previously owned) but made into completely new elements so that we can create more without the excess to our precious planet.
The brass base we use is also sustainably supplied with a guarantee that it contains no allergens.
Additionally, we use vegan-leather pouches when packing the products because we believe in eco-friendly materials that cause no harm to the Earth or its beings.